Terms of purchase

General terms and conditions
Privacy Policy
General terms and conditions
1. General information

Details of the Webshop

1.1. The operator of the www.rekka.hu webshop and website:

Company Name: exxer.hu Kereskedelmi és Szolgáltató Korlátolt Felelősségű Társaság (hereinafter referred to as "Trader")

Registered office: 1011 Budapest, Fő street 14-18. staircase B. . 3rd floor

E-mail: info@rekka.hu

Webshop address: www.rekka.hu

 Tax number: 10311480-2-41

Company registration number: 01-09-065144

Registering court: the Metropolitan Court of Budapest

Specific licence number (PR): 8562

Details of the hosting provider:

Company name: Ruffnet Zrt.              

Registered office: 2161 Csomád, Kossuth Lajos út

 

Validity of the General Terms and Conditions

1.2. The sale of products available for purchase in the Webshop is made to consumers (i.e. natural persons acting outside the scope of their profession, self-employment or business activity; hereinafter referred to as "Consumers"), as well as to entrepreneurs (legal and non-legal persons) and other entities that resell the products to end users (hereinafter referred to as "Business Customers"; Consumers and Business Customers are hereinafter referred to collectively as "Buyers"). Where certain provisions are applicable exclusively to Consumers, the Trader shall indicate this separately.

1.3. These General Terms and Conditions (hereinafter referred to as "GTC") apply to all commercial transactions entered into electronically between the Trader operating the webshop www.rekka.hu (hereinafter referred to as "Webshop") and the Buyers.

 

General presentation of the webshop

1.4. rekka.hu is a webshop selling self-made jewellery. The jewellery is tested and hallmarked. All licenses for this activity have been obtained by the Trader.

1.5. The purchase in the Webshop is subject to the Buyer's binding acceptance of these GTC, which he/she declares by ticking the checkbox provided for this purpose when placing the order. The General Terms and Conditions are available on rekka.hu and can be accessed by the Buyers prior to the conclusion of the contract.

1.6. To make a purchase in the Webshop, the Buyer may register, but it is also possible to make a purchase without registration. The personal data provided during the registration process will be processed by the Trader in accordance with the applicable Privacy Policy.

1.7. The Trader reserves the right to unilaterally amend these GTC, with the date of entry into force of the amended GTC being the date on which the new GTC are published on the website. The Trader shall notify the Buyers subscribed to its newsletter of the amendment in the form of a newsletter. In the event of an amendment to the GTC, the provisions of the GTC in force at the time the order was placed shall apply to orders in progress.

1.8. The GTC are for an indefinite period.

1.9. In the case of a purchase in the Webshop, a sale and purchase contract is concluded between the Trader and the Buyer upon confirmation that the order can be fulfilled as described in these GTC. The contract concluded shall be deemed to be a distance written contract pursuant to Act V of 2013 on the Civil Code (hereinafter referred to as "Civil Code"). The date of the conclusion of the contract is the date of the confirmation of the fulfilment of the order. The language of the contract shall be Hungarian. The contract shall be governed by Hungarian law.

 

2. Procedure for concluding the contract (purchase) electronically

Presentation of products, prices, special offers

2.1. In the Webshop, each product is presented with a detailed description of its essential characteristics. The sale prices can be found in the product list or on the product information page before placing an order. Please note, however, that the images on these pages are for illustration purposes only and that the products may differ from the images shown. The gross prices in Hungarian forint and euro shown on the pages are inclusive of VAT.

2.2. The Trader reserves the right to change the price, which will come into effect upon publication on the Website.

2.3. If, despite all diligence from the Trader, an incorrect price appears in the Webshop, the Trader is not obliged to deliver the product at the incorrect price (especially if the price is apparently incorrect), but offers the Buyer the correct price, after which the Buyer may withdraw from the purchase.

2.4. The minimum order amount from the Webshop is HUF 2,000 gross.

 

Choosing the products, how to buy

2.5. The Buyer can add the selected product to the "CART" by clicking on the button. After that it is possible to continue shopping and select additional products and add them to the "CART". Before finalising the order, the Buyer has the possibility to modify the contents of the "CART", remove items, modify the number of items or add new items. The Buyer may check the contents of the order at any time during the ordering process before finalising it and, if necessary, correct any data entry errors at any time.

2.6. In order to place an order, the Buyer must accept the Trader's GTC by "ticking" the checkbox, which certifies that the Buyer has read, understood and accepted the contents of this document. At the time of ordering, the Buyer is required to provide the personal data necessary for the purchase, invoicing and delivery as set out in the Privacy Policy. Before finalising the order, the Buyer must choose between the delivery and payment methods offered by the By clicking on the "Order" button, the Customer places his order for the products placed in the "CART", which constitutes a binding contractual offer on the part of the Buyer and entails a payment obligation.

2.7. Our retail partners can automatically see the wholesale price offered to them after logging into the online store.

 

Confirmation of the order

2.8. After the order is placed, the Trader automatically sends a system message to the e-mail address provided during the order placement process, informing the Buyer that the order has been placed in the Trader's

2.9. If the Trader does not send a system message to the Buyer within 48 hours of the order being sent, the Buyer is exempted from the obligation to make an offer. By sending an automatic system message by e-mail, the Trader does not yet accept the Buyer's order, this does not constitute the conclusion of the contract, as the system message only informs the Buyer that the order has been received by the Thus, in the case of a low price or stock shortage confirmed due to error, the Trader is not obliged to deliver the product under the conditions set out in the automatic confirmation. The automated system message will contain the Buyer's details, the list and quantity of products ordered, the order ID, the date of the order, the price of the product, the delivery cost and the final amount of the order to be paid.

2.10. The distance contract is concluded - from which time rights and obligations arise for the parties - when the Trader notifies the Buyer of the order's availability for fulfilment by sending a new e-mail following the automatic confirmation of the order's receipt.

2.11. The Trader reserves the right to refuse the order in justified cases or to cancel it at any time, temporarily or permanently, in particular

  • the purchase is initiated by a person under 18 years of age,
  • if you provide false or incomplete information;
  • any breach of the provisions of these GTC or any misuse of the personal data of the Trader, the rights holders and/or other users, the Service system or the Products.

2.12. The Trader will inform the Buyer by e-mail of the reason for the refusal or withdrawal.

 

Registration

2.13. Following registration, the Trader will automatically send a confirmation e-mail to the e-mail address provided during registration to verify that the order was indeed placed by the user of the e-mail address provided.

2.14. Registration is not a prerequisite for purchase.

2.15. The processing of personal data provided during registration is handled by the Trader in accordance with the conditions set out in the Privacy Policy.

 

Delivery fee

2.16. The Trader undertakes to deliver the ordered Product - through its contracted delivery partners - to the delivery address in Hungary specified by the Buyer during the Order. The Buyer will be informed of the amount of the delivery fee before placing the order.

2.17. The Buyer can find out information in advance about the shipping costs of the products in the "Shipping information" section before the purchase.

2.18. The Trader currently lists the services of Magyar Posta Zrt. and GLS Hungary Kft. as partners in the Webshop.

 

Payment

2.19. The Buyer may pay the Trader by credit/debit card at the same time as placing the order on the financial service provider's website or at a parcel machine, or by cash on delivery at the time of the delivery. The Buyer can currently choose the following payment methods in the Webshop:

     1. Payment by credit card

2.20. The Trader's Webshop provides payment by credit or debit card through the payment platform operated by K&H Bank Zrt. and OTP Bank Nyrt.

     2. Cash on delivery

2.21. If you choose to pay by cash on delivery, the courier making the delivery must be paid by the Buyer the value of the products (plus delivery costs) and the fee for the cash on delivery payment method. The fee for the payment by cash on delivery is the same as the current rates of the courier services of GLS and Magyar Posta (MPL).

 

Shipping

2.22. The delivered products remain the property of the Trader until the purchase price has been paid in full.

2.23. The delivery of the products to the delivery address is carried out by the courier company contracted with the Trader as an intermediary. Delivery of the products is subject to the terms of the delivery contract between the Trader and the Supplier. The contract shall be performed by delivery to the delivery address provided by the Buyer or its agent. The Buyer shall bear the risk of damage upon delivery.

2.24. Upon receipt of the products, the Buyer must inspect the products and take a report of the damaged packaging or otherwise visibly damaged products to the carrier before taking delivery or refusing to take delivery.

2.25. If the defect becomes known only to the Buyer after the receipt of the products, the Buyer must contact the Trader immediately to info@rekka.hu email address.

2.26. The Trader will issue an electronic invoice to the Buyer's email address after the order has been confirmed, as proof of purchase.

 

3. Customers' rights under warranty, guarantee and product warranty

3.1. Pursuant to the Civil Code, jewellery sold under the contract between a consumer and a business for a sales price of over HUF 10,000 is covered by the statutory warranty.

3.2. The warranty period is two or three years, depending on the purchase price of the product. 2 years for a purchase price of HUF 10,000 but not exceeding HUF 250,000, and 3 years for a purchase price exceeding HUF 250,000. The guarantee period shall start on the date of delivery of the products to the consumer. During the warranty period, the Trader shall be exempted from liability only if it proves that the cause of the defect arose after performance.

3.3. The Buyer who is a consumer, may primarily, at his/her option, demand repair or replacement, unless the chosen warranty claim is impossible to fulfil or would result in disproportionate additional costs for the Trader compared to the fulfilment of the other warranty claim, taking into account the value of the product in its original state, the seriousness of the breach of contract and the damage to the Buyer's interests caused by the fulfilment of the warranty claim.

3.4. If the Trader has not undertaken to repair or replace the products, cannot fulfil this obligation within a reasonable period of time, without prejudice to the interests of the Buyer, or if the Buyer's interest in repair or replacement has ceased, the Buyer may, at his/her option, request a proportionate reduction of the purchase price, repair the defect himself/herself or have it repaired by another party at the expense of the Trader, or withdraw from the contract. There is no right of withdrawal for minor defects.

3.5. In the event of defective performance by the Trader, the Buyer may assert a warranty claim against the Trader.

3.6. The Buyer may assert warranty claims within a limitation period of one year from the date of receipt of the product, or, in the case of a consumer contract, the Buyer who is a consumer may assert warranty claims within a limitation period of two years from the date of receipt of the product for defects in the product that already existed at the time of delivery of the product. In the case of a consumer contract, there is a presumption that, within one year of performance, the defect discovered by the consumer already existed at the time of performance (unless this presumption is incompatible with the nature of the products/character of the defect).

3.7. The Buyer must notify the Trader of the defect without delay after discovering it. A defect notified by a Buyer who is a consumer within two months of its discovery shall be deemed to have been notified without delay.

3.8. The Buyer must prove that the Contract has been concluded when asserting a claim under the warranty. The conclusion of the Contract shall be deemed proven if the Buyer, who is a consumer, presents the proof of payment of the consideration - the invoice or receipt issued pursuant to Act CXXVII of 2007 on Value Added Tax (hereinafter referred to as "VAT Act").

3.9. The consumer's rights arising from a defective performance are set out in the information leaflet on the warranty, the product warranty, available as Annex 1 to these GTC.

 

4. Right of withdrawal

The Trader's right of withdrawal

4.1. The stock data is updated regularly, however, it may happen that, although the order is recorded in the Webshop, the product is out of stock or not available. In this case, the Trader will always inform the Buyer. The Trader shall also have the right of withdrawal in the event that the price of the products is incorrectly indicated and the Buyer has finalised the order at the incorrect price. In the event of withdrawal, the Trader shall send the Buyer a statement by e-mail and shall immediately return the amount paid by the Buyer to the Buyer's bank account from which payment was previously made to the

Consumer's right of withdrawal

4.2. Pursuant to Government Decree 45/2014 (II.26.) on distance contracts, the Buyer who is a consumer may withdraw from the contract within 14 days of receipt of the ordered products without giving any reason.

4.3. The Buyer exercises his right of withdrawal within the time limit if he sends his notice of withdrawal to the Trader before the expiry of the 14-day period. The Buyer must return the products to the Trader by post without undue delay, but no later than 14 days after the date of the communication of the notice of withdrawal.

4.4. The withdrawal period for a contract for the sale of products:

  • expires 14 days after the date on which the Buyer (or a third party other than the carrier and appointed by the Buyer) takes delivery of the products, or
  • in the case of orders consisting of several items, if each product is delivered at a different time: when the Buyer takes delivery of the last product delivered.

4.5. In the event of exercising the right of withdrawal, the consumer shall not be charged any costs other than the cost of returning the products to the Trader. The Trader shall reimburse the total amount paid by the Buyer as consideration, including the costs incurred in connection with the performance (transport costs), within 14 calendar days of receipt of the Buyer's notice of withdrawal at the latest, except for any additional costs resulting from the Buyer's express choice of a mode of transport other than the least costly usual mode of transport. The Supplier may withhold the reimbursement until the product has been returned or the Buyer has provided proof that the product has been returned, whichever is the earlier.

4.6. The refund shall be made using the same payment method as the one used for the original transaction, unless the Buyer expressly agrees to use a different payment method; the Buyer shall not incur any additional costs as a result of using this refund method.

4.7. The Buyer has the right to exercise the right of withdrawal between the date of conclusion of the contract and the date of receipt of the product.

4.8. The Trader does not grant the Buyer the right of withdrawal if the Buyer is a business customer.

4.9. The Trader is obliged to reimburse the full purchase price to the Buyer only in the event of the return of the undamaged, unused product. The costs arising from damage to the packaging shall be borne by the Buyer. The Trader shall not be liable for products lost during return.

4.10. Pursuant to Article 29 (1) (c) and (e) of Government Decree 45/2014 (26.II.), the consumer may not exercise his right of withdrawal in the case of products that are not prefabricated, that have been produced on the basis of the consumer's instructions or at the consumer's express request, or in the case of products that are clearly personalised for the consumer, or in the case of products in closed packaging that cannot be returned after opening for health or hygiene reasons. In these cases, the Trader is not obliged to refund the purchase price.

4.11. If the Buyer wishes to exercise his/her right of withdrawal, he/she must send a clear declaration of his/her intention to withdraw by electronic mail to the following address info@rekka.hu or return it to the following address: 1011 Budapest Fő utca 14-18. For this purpose, the Buyer may use the model declaration in accordance with Government Decree 45/2014 (II.26), which is included in Annex 2 to these General Terms and Conditions.

 

5. Complaints handling

5.1. If the Buyer has any comments or complaints about the operation of the website in connection with the purchase, he/she may report them to the Trader by e-mail at the following address: info@rekka.hu.

5.2. The Trader will promptly investigate the reported oral complaint and, where possible, take action to address and remedy it. If the complaint cannot be settled immediately, or if the consumer does not agree with the handling of the complaint, the trader shall keep a record of the consumer's complaint for three years and send a copy of the record to the consumer by electronic means together with the trader's substantive response to the complaint.

5.3. The Trader will investigate all complaints and inform the Buyer of the outcome within 30 days at the latest and we will arrange for a response. The Trader shall state the reasons for rejecting the complaint.

5.4. In the case of a quality complaint, the trader will inform the consumer within five working days in a verifiable manner of the possibility of meeting the claim or the reason for refusal.

5.5. If the Buyer, who is a consumer is dissatisfied with the handling of the complaint, the following rights and remedies are also available to the Buyer:

  • The Buyer has the right to lodge a complaint with the consumer protection authority competent for his/her place of residence. Once the complaint has been examined, the authority will decide whether to initiate consumer protection proceedings. A list of the competent government offices of the capital and county and their contact details are available at http://www.kormanyhivatal.hu/hu/elerhetosegek .
  • For the out-of-court, amicable settlement of consumer disputes relating to the quality, safety and application of product liability rules, as well as the conclusion and performance of the contract, the Buyer may initiate proceedings before the conciliation body competent for the place of residence or domicile of the Buyer, or, in the absence of a national domicile or residence, to the conciliation body of the professional chamber competent for the place where the trader is established. Unless the consumer requests a personal hearing, the conciliation body shall hold the hearing online, without the consumer being present in person, by means of an electronic device providing simultaneous audio and video transmission. The competent body at the place of establishment of the trader is the Budapest Conciliation Board, which is attached to the Budapest Chamber of Commerce and Industry, and whose address is: Krisztina krt. , III. floor. 310. Budapest 1016. Correspondence address: 1253 Budapest, PO Box 10. E-mail address: bekelteto.testulet@bkik.hu. Central telephone number: +36 1 488 2131. Contact details of the Conciliation Boards: https://bekeltetes.hu/udvozlo?id=testuletek .
  • The Buyer is entitled to enforce his/her claim arising from the consumer dispute before the court in civil proceedings in accordance with the provisions of the Civil Code and Act CXXX of 2016 on the Civil Procedure Code.
  • Dispute resolution via the European Union's online dispute resolution platform: in the event of a cross-border consumer dispute related to an online sales contract, consumers can settle their cross-border disputes related to online purchases electronically by submitting an electronic complaint via the online platform available at https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage .

 

6. Scope of these GTC, final provisions

6.1. In matters not regulated in these GTC, the provisions of the Civil Code, Government Decree 45/2014 (26.II.) on the detailed rules of contracts between consumers and businesses, and Act CVIII of 2001 on Electronic Commerce and on Information Society Services, Act CLV of 1997 on consumer protection, and Government Decree 151/2003 (22.IX.) on the mandatory warranty for certain consumer durables shall apply.

6.2. The GTC apply to the Trader as well as to Customers, including users who do not place an order but register.

 

Annex I

1. Sample information leaflet on the warranty, product guarantee and guarantee


In which cases can you exercise your right to a warranty?

In the event of a defective performance by the Trader, you may claim against the company under the rules of the Civil Code.

What rights do you have under a warranty claim?

You may, at your option, make the following warranty claims:

You can ask for a repair or replacement, unless one of these is impossible or would impose disproportionate extra costs on the business compared to other requests. If you did not or could not ask for the repair or replacement, you can ask for a proportionate reduction in the price, or you can have the defect repaired or replaced at the expense of the undertaking, or, as a last resort, you can withdraw from the contract. In the case of a contract between a consumer and a business for the sale of products which are movable, the supply of digital content or the provision of digital services, you cannot, in exercising your rights under the implied warranty, repair the defect yourself or have it repaired by another person at the expense of the business. You can switch from one warranty right to another, but you will bear the cost of the switch, unless it was justified or the business gave a reason for it.

What is the time limit for you to claim your warranty?

You must notify us of the defect as soon as you discover it, but no later than two months after the defect is discovered. However, you should note that you cannot claim any rights under a guarantee beyond the two-year limitation period from the date of performance of the contract. In the case of second-hand products, this period is six months, but not more than one year.

Who can you claim against?

You can exercise your claims against the company (us) for any defects.

What are the other conditions for enforcing your rights under the warranty?

Within one year from the date of performance to enforce your right, you do not need to do anything other than notify the trader about the error and you may claim for a replacement warranty on the basis of the defect, provided that you prove that the products or services were provided by the trader. However, after one year from the date of performance, you will have the burden of proving that the defect which you have discovered existed at the time of performance.

 

2. Product warranty


In which cases can you exercise your right to a product guarantee?

In the event of a defect in a movable good (hereinafter referred to as "product" for the purposes of this clause), you may, at your option, exercise your right under clause 1 or claim under the product warranty in accordance with the rules of the Civil Code.

What rights do you have under a product warranty claim?

As a product warranty claim, you can ask for the defective product to be repaired or replaced.

Who can you claim against?

You may exercise your product warranty rights against the manufacturer or distributor of the product (hereinafter together referred to as the "manufacturer").

In which cases is the product considered defective?

A product is defective if it does not meet the quality requirements in force when it was placed on the market or if it does not have the characteristics described by the manufacturer.

What is the deadline for you to claim under the product warranty?

You have two years from the date on which the product was placed on the market by the manufacturer to make a product warranty claim. After this period, you lose this right.

What is the rule of evidence for a product warranty claim?

In the case of a product warranty claim, you must prove that the product was defective when it was placed on the market by the manufacturer.

In which cases is the manufacturer exempted from its product warranty obligation?

The manufacturer is exempted from its product warranty obligation if it can prove that

  • it have not manufactured or marketed the product for purposes of its business, or
  • the defect was not detectable according to the state of science and technology at the time it was placed on the market, or

the defect in the product results from the application of a legal or regulatory requirement. The manufacturer only needs to prove one ground for exemption.

Please note that you can make both a warranty claim against the business and a product warranty claim against the manufacturer for the same defect. If your product warranty claim is successful, you can now only claim against the manufacturer for the replaced product or the part of the product that has been repaired.

 

Annex II

Sample withdrawal/cancellation notice

(fill in and return only if you wish to withdraw from the contract)

Addressee: exxer.hu Kereskedelmi és Szolgáltató Korlátolt Felelősségű Társaság (info@rekka.hu.; 1011 Budapest, Fő utca 14-18. B. lház. 3. floor.)

I, the undersigned, declare that I/we exercise my/our right of withdrawal/cancellation in respect of the contract for the sale of the following products(s):

     Product name:

     Date of conclusion of contract/date of acceptance:

     Name of consumer(s):

     Address of consumer(s):

     Signature of the consumer(s) (only in case of paper declaration):

     Date of signature of this declaration:

 

Privacy Policy
1. Purpose and scope of the privacy notice

exxer.hu Kereskedelmi és Szolgáltató Korlátolt Felelősségű Társaság, as the data controller (registered office: 1011 Budapest, Fő street 14-18. 3. floor; company registration number: 01-09-065144; hereinafter referred to as the "Data Controller") processes the personal data of natural persons purchasing products from the Website www.rekka.hu (hereinafter referred to as the "Website")  (hereinafter referred to as the "Data Subjects") in accordance with the provisions of this privacy policy (hereinafter referred to as the "Policy") and guarantees the security of such data pursuant to the General Data Protection Regulation of the European Union 2016/679 (hereinafter referred to as the "GDPR").

Please read this Policy carefully and contact us if you have any questions or requests:

exxer.hu Trading and Service Provider Limited Liability Company

Postal address: 1011 Budapest, Fő street 14-18. staircase B. 3. floor.

E-mail address: info@rekka.hu

For more information on how we handle cookies, please see Annex 1 to this Policy.

The Data Controller may unilaterally amend this Policy at any time and the amendment shall take effect upon publication. The Data Controller shall also inform the Data Subjects by email of amendments of a significant scope or importance.

 

2. Contact with the Data Controller

The Data Subjects may contact the Data Controller using any of the contact details available on the Website. The personal data provided may only be known by the Data Controller.

The purpose of data processing is to enable the Data Controller to respond to any questions, complaints and other feedback regarding the products sold on the Website.

The legal basis for the processing is Article 6(1)(b) of the GDPR, since the processing is necessary for the conclusion of the contract or, where applicable, for its performance. If the Data Subject contacts the Controller after the conclusion of the contract and wishes to exercise his/her consumer rights, the legal basis for processing is Article 6(1)(c) GDPR, as processing is necessary for compliance with the Controller's legal obligations (in particular consumer protection related legislation).

The scope of the personal data processed by the Data Controller: the e-mail address of the Data Subjects, the subject of the enquiry, request(s) or complaint, description.

Duration of storage of personal data: the Data Controller will process the personal data of the Data Subjects for 30 days after the request has been answered and will delete them thereafter.

 

3. Registration

The Data Subject has the possibility to register on the Website by providing his/her personal data using a predefined form. This is a useful feature because registered customers do not have to provide their personal data for each purchase.

The purpose of the processing is to enable the Data Subjects to create their user account.

The legal basis for the processing is the legal basis under Article 6(1)(a) of the GDPR, i.e. the consent of the Data Subjects to the processing of their personal data.

The scope of personal data processed by the Data Controller: name, delivery address, billing address, pick-up point address, e-mail address, telephone number, password, and the data related to the payment method chosen.

Duration of storage of personal data: the Data Controller will process the personal data of the Data Subjects until the date of cancellation of the registration.

 

4. Purchasing from the Website

Data Subjects may purchase the products listed on the Website, either as a registered user or as a guest.

The purpose of data processing is to enable purchases on the Website, issue invoices, fulfil orders, document purchases and payments, fulfil accounting obligations.

Legal basis for processing

  • the legal basis under Article 6(1)(b) of the GDPR, as the processing is necessary for the conclusion and performance of the contract;
  • with regard to the data of the purchases (date, time, product purchased, value of the purchase) and the billing address, the legal basis is Article 6 (1) (c) of the GDPR (legal obligation), with regard to Article 169 (2) of Act C of 2000 on Accounting ("Act on Accounting").

The scope of personal data processed by the Data Controller: name, delivery address, billing address, pick-up point address, e-mail address, telephone number, password, data related to the payment method chosen, purchase data (e.g. date of purchase, value)

Duration of storage of personal data:

  • eight years in respect of the data on the invoice pursuant to Section 169 (2) of the Act on Accounting
  • with regards to the data contained in the order, our order management system stores your data for 5 years after the purchase, in accordance with the general statute of limitations under the Civil Code.

Other data controllers

  • In the case of payment by card, the bank card and card payment transaction data are stored by OTP Mobil Kft. (head office: 1138 Budapest, Váci út 135-139. 5. floor; company registration number: 01-09-174466) and K&H Bank Zrt. (registered office: 1095 Budapest, Lechner Ödön fasor 9.; company registration number: 01-10-041043).
  • The delivery of the ordered products is carried out by GLS General Logistics Systems Hungary Kft. (registered office: 2351 Alsónémedi, GLS Európa street 2.; company registration number: 13-09-111755) and Magyar Posta Zrt. (registered office: 1138 Budapest, Dunavirág street 2-6.; company registration number: 01-10-042463) as independent data controllers.

 

5. Newsletter

The Data Subjects have the possibility to subscribe to the newsletter of the Data Controller and receive periodic marketing materials in the form of a letter sent to the e-mail address provided.

The purpose of data processing is to enable the Data Subjects, after giving their consent, to receive information about the products and discounts advertised on the Website and by the Data Controller.

The legal basis for the processing is the legal basis under Article 6(1)(a) of the GDPR, i.e. the consent of the Data Subjects to the processing of their personal data.

The scope of personal data processed by the Data Controller: name, email address of the Data Subject

Duration of storage of personal data: until the registration is cancelled or until consent is withdrawn, which can be done by sending a letter to the email address of the Data Controller.

 

6. Data processing in relation to social profiles

On the social networking sites Facebook and Instagram (the company operating these sites is considered an independent data controller), the Data Controller has its own profile, on which it displays content about the services, products and news of the Data Controller. Social network plug-ins are used on the website to make these social media interfaces available. These plug-ins, if the Data Subject visits the Controller's website while logged in to his/her Facebook or Instagram account, will recognise the Data Subject and link his/her visit to his/her account. Facebook and Instagram may receive personal data about the Data Subject.

For more information about Facebook and Instagram privacy policies, please visit: https://www.facebook.com/privacy/policy

The data processing is carried out on the social media site concerned, the duration of the data processing, the method of data processing and the possibilities for deleting and modifying the data are governed by the rules of the social media site concerned (https://www.facebook.com/legal/terms?ref=pf).

 

7. Data Subjects´ rights in relation to data processing

Right of access: Data Subjects may request information from the Data Controller about the circumstances in which their personal data are processed and may obtain access to such personal data.

Right to rectification: data subjects may request the Controller to correct or complete inaccurately recorded personal data.

Right to erasure: Data Subjects may request the Controller to erase their personal data processed by the Controller. The Data Controller may request the Data Subjects to request the erasure of their personal data.

Right to restriction of processing: data subjects may request the restriction of processing if they contest the accuracy of their personal data or if they would still need the personal data to be deleted (for example, to pursue their own legal claims) or if they have objected to the processing of their data as follows.

Right to data portability:Data Subjects may request that the Controller electronically transfers their personal data to another controller, if the Controller processes them by automated means. In any case, the Controller will inform the Data Subjects if there are any obstacles to the transfer.

Right to object: Data Subjects may object to the processing if the Data Controller would use their personal data to send advertising, contract offers or similar commercial communications to Data Subjects.

Right to complain:The Data Subjects have the right to lodge a complaint with the National Authority for Data Protection and Freedom of Information if they consider that the Data Controller has violated the legislation on the processing of personal data (address: 1055 Budapest, Falk Miksa utca 9-11., phone: +36-1-391-1400, e-mail: ugyfelszolgalat@naih.hu, website: www.naih.hu).

Right of recourse to a court: Data Subjects have the right (at their choice) to bring an action before the competent court (court of law) of their place of residence or domicile if they consider that the Data Controller has infringed their rights in the course of processing.

 

ANNEX I

Cookie policy

I. Scope of the Cookie Policy

This Policy applies to the following website managed by exxer.hu Kereskedelmi és Szolgáltató Korlátolt Felelősségű Társaság, as data controller (registered seat: 1011 Budapest, Fő utca 14-18. B. lház. 3. em.; company registration number: 01-09-065144; hereinafter: „Operator”):
https://www.rekka.hu/us/

II. What are cookies?

When a visitor visits the above website, a small data file called a cookie (hereinafter “cookie”) is placed on their computer, which may serve several purposes (as further described in Section III.). This technology, which is supported by almost all browsers today, is essential for an efficient and modern online service.

III. Types of cookies

1. Essential, session cookies

The use of these cookies is essential for navigating the website and for the functionality of the website. Without accepting these cookies, the website or parts of the website may not function properly or may not function at all. The Operator uses such technically necessary cookies on the basis of its legitimate interest [pursuant to Article 6(1) (f) of the GDPR and Article 13/A (3) of Hungary’s Act CVIII of 2001 on Electronic Commerce and on Information Society Services), i.e. the visitors‘ consent is not required for their use.

2. Convenience cookies to support usage

These cookies allow our website to remember the settings that a visitor has adjusted (e.g. accepting the cookie information or changing the language of the website from English to Hungarian). This is done in order to avoid the visitor having to adjust these settings again and again at the next visit. Without the information contained in these convenience cookies, our website may function less smoothly. The use of these cookies is not essential, so their use requires the visitors’ consent.

3. Marketing (advertising) cookies

Marketing cookies are used to track visitors on our website. The aim is to display advertisements that are relevant, interesting and valuable to each visitor. The use of such cookies is not mandatory and requires the visitors’ consent.

4. Cookies for statistical (analytical) purposes

Statistical cookies collect information about how visitors use the website, what topics they view and what they click on. The use of such cookies is not mandatory and requires the visitors’ consent.

 

IV. Safety

It is important to note that the Operator does not record any identifier or password when cookies are enabled.

Visitors can use the services provided by the Operator in complete safety even if cookies are accepted.

 

V. Checking the browser’s cookie settings and disabling cookies

Modern browsers allow you to change your cookie settings. Some browsers automatically accept cookies by default, but this setting can be changed to prevent you from automatically accepting cookies in the future. If you change this setting, the browser will offer you the option to set cookies each time you visit.

Please note that, as cookies are intended to support and facilitate the usability and processes of the website, we cannot guarantee that you will be able to use the website to its full extent if cookies are disabled. The website may then function differently than intended in the browser.

Please click on the links below for more detailed information on cookie settings of the following browsers:

Chrome

Firefox

Internet Explorer

Microsoft Edge

 

VI. Ad-blockers

Please note that when you use an ad-blocker, the cookie notice may not always be displayed. If you would like to see it, please deactivate the ad-blocker application.